Questions? We've Got Answers
How Pawning and Loans Work
What's the difference between pawning and selling an item?
When you pawn an item, it's collateral for a short-term loan. That means no credit check and no wage garnishment. You have 30 days to come back for it (interest applies, e.g., 15% on a $100 loan). When you sell an item outright, Glen's can legally resell it after 21 days.
How does a pawn loan compare to a payday loan?
Payday loans check your credit and can garnish your wages, while pawn loans don't touch either. On a $500 loan, you'd owe roughly $550 back through a pawn shop versus roughly $650 through a payday lender.
Can I extend or pay down my loan?
Yes. You can extend an item as long as you'd like by paying a small monthly hold fee (around $15/month) through an app, by text, or in-store. Glen's has held items for years when needed.
What items can I pawn or sell?
Almost anything! Jewelry, boats, firearms, guitars, coins, knives, shoes, luxury handbags, and electronics are some of the more common items we buy, but we will look at anything you have. If you're planning a garage sale, check with Glen's first.
How We Keep You Safe
How do you know an item isn't stolen?
Every item is run through the FBI's LeadsOnline database, which checks nightly against law enforcement records. If an item is ever flagged, the original owner can reclaim it for free, even if Glen's already paid for it.
Why is there a wait before an item goes back on the shelf?
New purchases sit for about three weeks before resale, giving background checks and police searches time to clear. It's a safety precaution, not a sign anything's wrong with the item.
What paperwork do I need to sell something?
To loan or sell an item you need a valid photo government ID such as a drivers license, ID, Military ID, etc.
How can I avoid getting scammed if I'm selling elsewhere?
Be cautious of traveling “roadshows” that offer to buy gold, silver, or jewelry. They often pay a fraction of real value and leave town. Look up any buyer's reviews on the Better Business Bureau before you sell.
Do you sell new jewelry, or only pre-owned?
Both. Glen's carries new 10k and 14k gold and sterling silver pieces at roughly 30% below typical retail pricing.
How does layaway work?
Glen's 10-10-10 program: 10% down, 10 months to pay, split across 10 flexible payments.
Are your used guitars reliable?
Yes. Every guitar is inspected and set up by an in-house tech before it's sold, and it's backed by Glen's guarantee.
Firearms
Are you a licensed firearms dealer? Can you do transfers?
Yes. Glen's is a federally licensed (FFL) dealer and handles FFL transfers.
Can I sell or consign my gun collection?
Yes. Glen's can pay cash on the spot (from $500 up to $100,000, depending on the collection) or list your firearms through a national gun broker network for online and auction sale.
Coins, Gold & Silver
How do you test gold and silver for authenticity?
Estate & Large Collections
Do you make house calls for estate liquidation?
Yes. Glen's has a licensed, insured estate team that can inventory and evaluate items on-site, and can pick items up if you prefer. An appointment is recommended for collections of 50 or more items.